We take great pride in the quality and craftsmanship of our furniture. If you don’t love your furniture, call us within 30 days of receiving your order and we will gladly accept back any of our products as long as it’s in new condition. We cannot accept furniture returns that are not in new condition, so please be mindful of this before you start living on your Yardbird furniture.
Should damage be present after delivery, please contact Yardbird immediately via our Returns Portal and we will work with you to resolve the situation. We allow up to 30 days from the date of delivery to report any damage visible on your furniture. Photo evidence is extremely helpful in expediting the resolution process. Although a driver may sometimes take photos to submit their own damage claim, this can often take significant time so always contact Yardbird directly right away. Additionally, please keep all packaging until you confirm there will be no need for return or exchange.
Please note: All full or partial returns are subject to a 5% processing fee and return shipping costs of $250 for all items being returned. Our team will work with you to coordinate all of the pickup and shipping details. Furniture must be repackaged in the way it arrived at the time of delivery to ship back to Yardbird.
All refunds will be credited back to the original form of payment, whether it be credit card or Affirm financing, once our warehouse receives your items.
To start a return or report a less-than-perfect order, please visit our returns portal: